Inspection and cleaning
Getting your room ready for departure
As you prepare to leave, our goal is to ensure a smooth and hassle-free check-out process. Here, you’ll find all the information you need about what to expect during your departure inspection, how to prepare your room, and what happens if any issues arise.
In line with the Residential Tenancy Regulations 2021, your apartment needs to be professionally cleaned at the end of your lease, just as it was prior to your arrival.
Below are your options for meeting this requirement, so you can ensure a full bond refund.
1. Iglu professional cleaning service
If you would like Iglu to handle the cleaning for you, let us know at the front desk. Costs for Iglu cleaning are:
- Standard clean (Studio): $160.00*
Additional cleaning service (if required):
- Rubbish removal: $55*
- Additional deep cleaning (per hour): $55*
- Carpet cleaning: $80
*Please note: Prices above are for Monday to Friday and higher cleaning fees apply for Sat/Sun cleaning
2. Hire your own cleaner
Prefer to arrange your own professional cleaner? No problem! Professional cleaning should be completed after all your belongings are removed and before your tenancy officially ends. Just ensure they:
- Are a registered business with an ABN
- Hold appropriate insurance
- Provide you with a tax receipt
- Follow the requirements outlined in the Cleaning Checklist
- Sign into the property as a visitor
Once the cleaning is complete, share the receipt with us so we can schedule the departure inspection. Click below for the bond refund cleaning requirements.
Please note that any damages beyond fair wear and tear identified during the inspection will need to be settled or may be deducted from your bond.
